Telephone Support

Because we understand how important customer satisfaction is, VendorNet is committed to 24x7 system support to address any questions or issues. Remember, your success is our success, and that is why we are available 24 hours a day, each and every day. If you have a problem, or need assistance, contact us at 561-737-5151.

VendorNet Upgrades

Furthering our commitment to delivering the features and capabilities that positively impact a retailer’s and supplier's bottom lines, all VendorNet clients receive respective VendorNet Commerce Suite module upgrades at no additional charge. Semi-annual releases contain many new features and functions largely based on input from our retail clients and suppliers alike to expand and further automate our capabilities.

1st-Line Telephone Support for Suppliers

VendorNet's Client Services team also offers '1st-Line Supplier Support' direct to suppliers as an optional service providing suppliers with a direct contact to VendorNet customer support representatives for any questions, re-training, or trouble shooting assistance thus eliminating the need for retailer intervention. Routine vendors surveys are conducted as part as this service plan.