OMNI-CHANNEL RETAIL SOLUTIONS
DRIVING CUSTOMER CENTRICITY THROUGH CROSS-CHANNEL INTEGRATION
To meet the demands of today's consumers, retailers must transform their silo-specific fulfillment channels and inventory to seamlessly integrated cross-channel access points to deliver a consistent consumer shopping experience and maximum profitability. This is omni-channel retailing. Key to delivering an omni shopping experience is providing a corporate-wide view of inventory and flexible fulfillment options. These also represent big challenges to retailers.
FLEXIBLE INTEGRATION TECHNOLOGY
VendorNet's Omni-Channel Retail solutions meet these challenges head-on, within a retailer's existing infrastructure to serve All customers, in All channels, using All inventory. VendorNet's Omni-Channel Retail solutions consist of open, modular components that can be implemented in whole or in part as a retailer's business and technology environments dictate.
VendorNet's Omni-Channel Retail Solutions Include:
| Product | Function |
| VendorNet SKU Trak™ | Enterprise Inventory Tracking and Visibility Platform |
| VendorNet Order Broker™ | Pickup-in-Store & Ship-from-Store Fulfillment |
| VendorNet StoreNet® | In-store Pickup, Ship-from Store, Ship-to Store, and Associate Order Entry Fulfillment |
| VendorNet Dropship Manager | Dropship Fulfillment |
- Order Broker delivers on the promise of distributed order management, performing intelligent cross-channel order brokering for all sales channels (e-commerce websites, brick and mortar stores, call centers, and mobile devices) to route orders to the best fulfillment location (direct-to-consumer warehouses, stores, third-party vendors, retail distribution centers, and 3PLs) based on retailer-defined business rules.
- StoreNet is a must have component for online retailers with brick and mortar stores. StoreNet makes traditional store inventory available for sale online, and stores capable of fulfilling online orders through In-store Pickup, Ship-from Store, Ship-to Store, and Associate Order Entry in the store.
- SKU Trak integrates with all sales and fulfillment channels to dynamically track inventories including ‘Available to Promise’ in-store inventory for enterprise-level visibility. SKU Trak offers flexible integration options to accommodate a variety of inventory ‘source’ systems including warehouses, stores, 3PLs, and dropship vendors.
- Dropship Manager optimizes your third-party vendor’s performance and inventory by completely automating order communication, processing, shipping, and invoicing between retailers and dropship vendors, while keeping the entire process completely transparent to the customer.
OMNI-CHANNEL RETAIL BENEFITS
- Increases Revenue and Profitability
- Decreases or Eliminates Out-of Stocks
- Improves Inventory Turns
- Decreases End-of-Season Markdowns
- Optimizes Existing Resources
- Improves Customer Loyalty and Satisfaction
Multi-channel retailing is an old concept that is defined by siloed inventory and disparate sales and fulfillment channels. The era of omni-channel retailing has arrived, and it is the only way retailers can keep pace with technology driven omni shoppers with a penchant for immediate gratification. Contact VendorNet for more information.
