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VendorNet's Order Broker
Increase Sales with Cross Channel Inventory and Best-Source Fulfillment
VendorNet's Order Broker is a web-based distributed order management platform that enables seamless cross-channel fulfillment while maintaining real-time inventory visibility and order status across all fulfillment locations. Our best-source fulfillment technology allows you to receive your orders from anywhere (e-commerce websites, brick and mortar stores, call centers, and mobile devices), and fulfill your orders from anywhere
(direct-to-consumer warehouses, stores, third-party vendors, retail distribution centers, and 3PLs).
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VendorNet's Order Broker
leverages your current
technology infrastructure
providing an interface to
your existing e-commerce,
warehouse, and retail
management systems.
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The Order Broker helps you eliminate out-of-stock conditions that equate to lost sales and unhappy customers. It optimizes your on-hand inventory across all possible fulfillment channels to more consistently satisfy the demands of your multi-channel shoppers, increase sales, lower costs, leverage pockets of under-utilized inventory, reduce shipping costs and transit times to customers, and improve your bottom line.
Brick & Mortar Retailers Gain Competitve Advantage
For brick and mortar retailers, the Order Broker’s ability to route orders to your stores to facilitate ship-from-store, pick-up-in-store, and ship-to-store fulfillment capabilities creates a significant opportunity for you to make store inventory available for e-commerce sales. Unlike pure-play Internet retailers, your store inventory can be used to decrease delivery time to your customers, reduce freight expenses, save lost sales when your warehouse is out-of-stock, expand product availability online, and improve profit margins by facilitating sell-through of end-of-season merchandise at non-discounted prices.
Order Routing Intelligence, Real-Time Inventory Visibility
The Order Broker intelligently routes orders to the best fulfillment location based on a sophisticated rules-based engine. Rules such as proximity to the customer, product sell-through and overstocks, lowest transportation costs, lowest delivery time, lowest product costs, safety stock levels, and foot traffic in stores are just some of the retailer-defined variables that can be customized to drive the selection of the final fulfillment location.
VendorNet's Order Broker ensures orders are delivered most economically for your business while maximizing your sales opportunities by leveraging all 'available-to-sell' inventories from all fulfillment locations. Each unique fulfillment location receives orders via the method that is best suited for the location (i.e., simple browser-based interface for stores, system-to-system electronic data exchange for warehouses, and various file download and upload options for vendors).
The technology monitors inventory levels from each location and routes orders as appropriate. This means you are able to meet your customer's expectations, always save the sale, and maintain complete control over your inventory - imperatives for today's multi-channel retailers.
VendorNet's Order Broker is the only solution that fully integrates all of your fulfillment channels, protects your existing technology investments, and delivers unprecedented advantage for multi-channel customer satisfaction.
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Channel Out-of Stocks
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Cross-channel fulfillment integration - stores, warehouses, 3PL, third-party vendors
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Captures lost sales and improves product availability, and customer satisfaction
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Disconnected Systems
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Backend middleware between existing OMS, ERP, e-commerce, and Inventory retail systems
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Single customer view across all sales channels
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Inventory forecasting
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Enterprise view of order captures across all sales channels
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Better product demand data improves inventory forecasting
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Product Selection
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Corporate-wide inventory visibility
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Easily sell products and expand product availability to any sales channel
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Performance Monitoring
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Comprehensive reporting and executive dashboard
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Manage and measure cross-channel performance and compliance
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Order Profitability
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Rules-based Order Allocation Engine to best fulfillment source
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Leverage least-cost fulfillment channels
Sell through of end-of-season merchandise at non-discounted prices
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Order Tracking
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Fulfillment channel and Carrier integration for electronic manifesting and ship confirmations
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Order status and visibility for customer, call center agents, and store personnel
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Cross-channel order processing
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Web-based, process-driven user interface
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Consistent processes across fulfillment channels including customized pick list, pack slips, and shipping labels
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Customer satisfaction & loyalty
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Retailer-defined business rules and dynamically configurable selection criteria.
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Higher fill rates, greater product availability, and the ability to expand channel fulfillment capabilities that best serves the customer including pick-up-from-store, ship-from-store, and ship-to-store
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